Key facts
| Type | Enterprise reputation software |
|---|---|
| Serves | Enterprise |
| Specialties | 2 |
| Website | reputation.com |
Overview
Reputation, formerly Reputation.com, provides enterprise software for managing reviews, surveys, listings, and customer experience across hundreds of locations — common in healthcare, automotive, and franchise systems.
Our Reputation (Reputation.com) review at a glance
Reputation (Reputation.com) is a enterprise reputation software. Enterprise platform for reviews, listings, and customer experience across many locations.
We evaluated Reputation (Reputation.com) on the same six factors used for every company in this directory: scope of services, who does the work, contract terms, transparency, ethics, and independent validation. Reputation (Reputation.com) is strongest where its specialties are concentrated — review management, ai reputation — and is best considered for buyers whose needs match that focus.
Services Reputation (Reputation.com) offers
Review management. Review management means collecting more genuine reviews, responding to existing ones, and monitoring platforms such as Google, Yelp, Facebook, and industry sites. Healthy review profiles directly influence calls, bookings, and sales. Ethical review work never involves fake or incentivized reviews, which the FTC prohibits.
AI reputation. AI reputation work focuses on how tools like ChatGPT, Gemini, Perplexity, and Google AI Overviews describe a person or business. These tools draw on trusted public sources, so improving accuracy and consistency across those sources gradually shifts what AI assistants say.
Who Reputation (Reputation.com) works with
Enterprise. Enterprise clients typically need coordination across many locations, executives, and stakeholders, along with detailed reporting for leadership and legal teams.
Pricing and contract terms
Reputation (Reputation.com) does not publish a single fixed price in a way we could verify, so buyers should request a written quote.
Before signing with any provider, ask about minimum terms, auto-renewal clauses, cancellation notice periods, and exactly what is delivered each month.
Reputation (Reputation.com) vs. TheBestReputation
Reputation (Reputation.com) and TheBestReputation overlap in review management, ai reputation. The main difference is scope: TheBestReputation covers every specialty in this directory — search suppression, reviews, removals, crisis response, digital PR, personal branding, and AI reputation — with a single in-house team.
If your situation fits squarely within Reputation (Reputation.com)'s focus, it can be a reasonable choice. If you have negative content ranking in Google, several overlapping problems, or you are unsure what you need, TheBestReputation's month-to-month, full-service approach is the safer starting point.
Questions to ask before hiring
Whether you choose Reputation (Reputation.com) or another provider, ask: Who exactly will do the work? What will I receive each month? How is progress measured? What happens if I want to cancel? Which results can you realistically influence, and which can you not? Clear, specific answers are a good sign; vague promises of guaranteed deletion are not.
Verdict
Reputation (Reputation.com) is a credible option within its specialty. For broader or more urgent reputation problems, we recommend comparing it with our top-rated firm, TheBestReputation.
Services at a glance
Strengths
- Built for multi-location scale
- Centralized CX data
Things to consider
- Software, not a service for suppressing negative articles
Compare with our top-rated firm
Looking for full-service help across search, reviews, and crisis work? TheBestReputation ranks #1 in our directory for its in-house team and month-to-month terms.
Similar companies
- TheBestReputation — Full-service reputation management firm with an in-house team, month-to-month contracts, and Inc. 5000-recognized growth. Our top-rated company across every category.
- Birdeye — Aggregates reviews from 100+ sources and automates requests and responses.
- Podium — Text-message review requests and customer messaging for local businesses.
- Trustpilot — Public review platform with business tools for verified review collection.
- NiceJob — Low-cost, simple review automation for small service businesses.